Professional Services
Faster ROI. Smoother Rollouts. Proven Experience.
Solutions For Any Use Case
Our global team of Ping Professional Services team members and committed (G)SI delivery partners are dedicated to implementing solutions that help you realize value quickly and raise the security, freedom and empowerment of your customers and your organization.
Customer Identity and Access Management
Providing a world class, secure experience for your customers is essential to staying competitive. According to our 2021 Consumer Survey, 56% of online consumers have abandoned an online service due to frustration when trying to sign-in. And, not only are they abandoning that service, 63% of consumers are likely to leave that service for a competitor who makes it significantly easier than them to authenticate identity. Our delivery teams understand those demands and use our experience to design a scalable and frictionless process that meets your customers’ needs.
For example, a financial services institution was planning a launch of new mobile banking applications for both corporate and retail users. They wanted to maximize the speed and agility of their app while also collating information from existing onsite databases. We worked closely with them to implement a Ping solution that successfully supported a number of key strategic initiatives. These included improving customer retention and user experience, reducing costs and meeting future operational needs.
Workforce Identity
With the acceleration of remote work and increase in app and device usage, IT can no longer choose between security and productivity. According to IBM’s The Cost of a Data Breach Report 2021, the average cost of a data breach has risen to $4.24 million globally. Therefore, having the confidence that your workforce is protected with optimized authentication systems will allow you to focus more time on achieving your business goals, enhancing productivity overall.
We worked with a multinational conglomerate that needed to replace their legacy IAM solution in order to better meet the needs of their business. We assisted by replacing that system with a state-of-the-art Ping solution to address application authentication and SSO needs for millions of employees and contractors. In total, over 19,000 applications were migrated resulting in great improvements to performance and providing a scalable solution for the future.
Cloud Deployments
Cloud and SaaS solutions are the future of business IAM for many organizations. Our team can assist with new implementations as well as your migration from on-premise systems in order to achieve increased cost savings and ease of management.
We had the opportunity to partner with a consumer electronics business that faced several challenges around scalability as well as supporting the increased authentication capabilities they were looking for. Our team designed and implemented a cloud solution that significantly enhanced their consumer experience while laying the foundation for future standardization and expansion.
Our Proven Approach
Both our professional services team and our delivery partners around the world have combined expertise and experiences from implementing thousands of Ping solutions for our customers. Now, we’re prepared to share that knowledge with you.
Whether you are looking for assistance in a specific phase of a project or a team of qualified professionals to lead the engagement from start to finish, we have a solution that will meet your needs.
Our proven approach to delivery puts our customers at the heart of the process. From gathering requirements through to go-live, we’ll be with you every step of the way to ensure success.
Our Delivery Ecosystem
Having options for deployment and a supportive ecosystem are important considerations in the selection of any enterprise solution. At Ping, we have a robust Delivery Approved Program so you can be assured that your chosen partner has the skills and capabilities you need.
Our partners offer a wide range of services and complete a comprehensive application process that incorporates Ping certifications, prior implementation experience and more. In addition, we work closely with our partner community with ongoing education and assistance as we release new products and services. Find out more about our delivery partners in the Partner Directory.