Healthcare Company Doses Up
on Scale and Performance

The Objective

A major US leader in innovative health insurance products and services needed a modernized identity and access management (IAM) solution capable of supporting accelerated growth. The new solution also had to offer compatibility with other systems to support a wide range of apps and portals as an embedded part of a platform that serves state healthcare exchanges.

The Challenge

Data in silos caused administration inefficiencies and high costs. The inability to integrate with many external systems made it difficult for state healthcare exchanges to utilize the data. And, limited scale resulted in poor performance.

The Solution

The Ping Identity Platform: The healthcare company deployed the Ping Identity Platform to accommodate a growing number of users requiring fast, streamlined access to more applications and services.

The Results

The company is seeing numerous benefits. Next-generation scale and performance handle more than 70 million entries, and consolidating multiple repositories into a single data store reduces complexity and cost. The open-standards platform ensures interoperability with state healthcare exchanges. Centralized identity data management eliminates data silos, ensuring that multiple apps have access to records from different touchpoints. Finally, centralized data access governance supports security best practices, reducing the risk of breach while complying with regional regulations.